gross profit in a professional services firm: opening a dialogue

plus specific ways to improve in services, marketing, sales, delivery and support.

by august j. aquila
price it right

accounting firms focus on top-line revenue or net profit. but are they focusing on what really matters?

more: tomorrow’s leader in 9 bullet points | checklist: 18 essential steps to effective billing | how to get partners to accept a new pricing philosophy | 12 pricing factors beyond cost | 13 questions about providing value | how to shift from production to marketing orientation
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profitable businesses involve more than just selling more products and services to increase revenues. there is an old joke in the retail business: a salesperson tells the manager that they are losing $1 on every shirt they sell. the manager says, “don’t worry, we can make it up in volume.”